Contact Us
FAQs
Shipping Time
As a small business (of two) we ship packages out once a week, please account for handling days when placing your order.
- In stock: 4-5 business days plus shipping time
- Out-of-stock: 3-4 weeks plus shipping time
- Made to Order: 3-6 week turnaround plus shipping time
Standard shipping will be USPS. Shipping time & cost are dependent upon weight & distance. If the products arrive damaged, please contact us immediately with images for insurance purposes. Product replacement can only be fulfilled by following this procedure.
If you need rush handling, require signature at delivery or want to send with another carrier, please reach out to us - we are always flexible.
Returns + Exchanges
Sorry, we do not accept returns & exchanges unless the product has been damaged in shipping, in which case an insurance claim will need to be filed, see about Shipping Terms for details.
Since our products are all handmade, there will be variances, but everything does meet our standards. If for some reason you really need to return your item, you will be reasonsible for shipping costs.
International Shipping
We ship across the globe! To check rates add items to your cart and put in your shipping address.
Gifts
Sending this as a gift? Let us know in the notes field at checkout and we can include a handwritten notecard - just let us know what you want it to say.